Get Help & Support

Yes, all Videoradius software supports trial use. You can download and try our software to see if it meets your needs. Our free trials allow you to test all features with some limitations (such as watermarks on exported videos or file size limits).

Once you're satisfied with the software, you can purchase the full version to unlock all features including watermark-free recording, unlimited processing, and priority support.

Yes, 100% safe. All your data on videoradius.com is guaranteed and protected by us. We use industry-standard security measures including:

• SSL Encryption: All information transmitted between your browser and our servers is encrypted with 256-bit SSL security.
• Secure Payments: We partner with trusted payment processors (Stripe, PayPal) that handle all payment information securely.
• No Data Storage: We never store your credit card information on our servers.
• Privacy Protection: Your personal information is protected according to our strict Privacy Policy.

You can shop with confidence knowing your information is secure.

We offer a 30-day money-back guarantee for all Videoradius software purchases. If there are any quality issues with Videoradius software within 30 days of purchase, please feel free to contact our support team for a refund.

Refund Process:

1. Contact our support team within 30 days of purchase
2. Explain the issue you're experiencing
3. Our team will work with you to resolve the issue
4. If we cannot resolve the issue to your satisfaction, we'll process a full refund

For complete details, please read our Refund Policy.

Note: Refunds are typically processed within 5-10 business days and will be credited to your original payment method.

Each standard license typically covers installation on 1 computer. However, we offer flexible licensing options:

• Single User License: Install on 1 computer (personal use)
• Family License: Install on up to 3 computers in the same household
• Business License: Install on up to 10 computers within the same organization
• Enterprise License: Custom licensing for larger organizations

If you need to install on multiple computers, please contact our sales team for volume licensing options and pricing.

We accept a wide range of payment methods for your convenience:

All payments are processed through secure, encrypted payment gateways. We never store your complete payment information on our servers for added security.

For enterprise purchases or alternative payment methods, please contact our sales team.

Yes! In addition to monthly and yearly subscription options, we offer lifetime licenses for all our products. Here's what's included:

• One-time payment - Pay once, use forever
• Lifetime updates - All future version updates included
• Priority support - Faster response times
• Same features - Full access to all pro features

Lifetime licenses are perfect for users who want to make a one-time investment and receive all future updates at no additional cost.

To purchase a lifetime license or learn more about pricing, visit our Store page or check individual product pages for lifetime licensing options.