Refund Policy

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Thank you for choosing Videoradius. We recommend that you read our refund policy before purchasing our services.

1. The following purchases are not eligible for a refund

• Refusal to provide reasons for refund.
• After purchasing the product, you did not contact our support team and instead purchased similar software from other companies.
• The purchased product has exceeded its expiration date.
• The purchase has been made for more than 30 days since the first payment date.
• Change of mind after purchase.

2. The following purchases are refundable

• Repeated purchase of products.
• There is a problem with the product, and the support team is unable to resolve the issue within 7 days.

3. What information is required for a refund

• Product Name
• Email Address You Used to Purchase
• Order ID